At Andorine we respect your privacy and protect your personal information.
The Personal Data will be processed by Andorine, Lda., with the registration and tax number 513550739, with registered office at Rua Senhora da Luz, 197 - 4150-692 Porto - Portugal. For the purposes set herewith, Andorine will act as the controller of the user personal data, as defined in the General Regulation on Data Protection (“GDPR”).
Registered Offices: Rua Senhora da Luz, 197 - 4150-692 Porto - Portugal
WHAT PERSONAL DATA DO WE COLLECT AND WHY?
When you interact with us, we may collect and process Personal Data you submit.
You may give us information about yourself when you voluntarily create an account on our website, place an order for products, fill any online forms (such as registration forms), register to receive the latest news about our products and special offers, enter a promotion or contact with us (by email, telephone, social media or otherwise). In some cases, we may not be able to provide the service requested by you if we do not collect and process your personal information.
The personal data you share may include, but not limited to, personal details, such as, name, contact information, date of birth and payment details. Non-personal data include, but not limited to, IP address, browser type, device used e.g. phone, tablet, desktop, number of visits, popular searches, domain names and referring sites. The type and level of information shared will depend on the services you use, if you are simply browsing the website or making a purchase online.
HOW WILL WE USE YOUR PERSONAL DATA?
Personal Data provided by you or collected via our website will be used for the following purposes:
. To create and maintain your personal account
. To administer our website
. To keep you informed about our products
. To process orders, purchases, refunds, payments and other transactions
. To contact you regarding your order or in the event of any problem with the delivery of your items
. To respond to your customer service inquiries
. To provide you with information about our products and/or events (if you asked us to do so)
. To notify you of any changes to the site or our goods or services
. To be able to analyse your personal data to provide you with relevant marketing offers and information
. To test and improve our systems that provide our online services
. To prevent fraudulent behavior or similar of our online services
. To maintain the accuracy of our records . To provide you with a personalised shopping experience
will YOUR PERSONAL DATA be shared?
We may share your personal data with selected external companies, subcontracted to provide services on our behalf, such as website hosting, email, courier companies to deliver products, anti-fraud and credit check providers, analytics companies to enable our marketing or when required by law.
These companies are only provided with the personal data necessary for the provision of service in question.
HOW DO WE PROTECT YOUR DATA?
The security of your personal information is very important for us. We continually adapt our security measures in line with technological progress and developments. Personal Data registered in Andorine servers is protected by a login and password. We do not store details of your credit or debit card that would enable any third party to transact using that credit or debit card (such as your CCV number).
Despite that, we cannot guarantee the security of information that is transmitted, namely intrusion by third parties (hackers), please keep in mind that if you voluntarily disclose personal information online in a non-protected environment, then that information can be collected and used by others outside of our or your control. In order to better ensure its safety, Andorine advises the user to carry out a regular change its password access to the website.
You have the right to request acess to your personal data we hold on, to correct inaccurate or incomplete personal data, to erasure your personal data or restrict of processing your personal data.
You can also opt-out of any service to which you have subscribed at any time. All email newsletters sent to you will contain an easy automated unsubscribe link at the bottom and you can opt-out by simply following the instructions.
If you have any problems opting-out from the newsletter, please contact us on email email@example.com.
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